What is United Airlines Sick Passenger Policy

If you are sick but have a flight to board, the airlines have a complete right to stop you from boarding. You might wonder if you will get a refund or not. Thus, with the United Airlines sick passenger policy, you can change or cancel your flight within 24 hours of departure. You will not have to pay any extra fee while you submit the prescription to a doctor. 

Guidelines for United Airlines Sick Passenger Policy 

United Airlines can deny you boarding for your flight if you do not look fine or if the ground staff suspects you have an infection. Therefore, you must wear a mask and share your contact tracing information with CDC. Thus, if you do not want to travel on the booking dates, you can change or cancel your flight by providing essential documents regarding your illness. 

• You can cancel your booking and ask a refund if you are not feeling well and cannot travel. 
• United Airlines suggests informing them 24 hours before departure when a passenger is sick. 
• Go to the doctor for a check-up if you are generally sick. You can claim for a refund or travel credit. 
• Suppose you have a Flexi or Premier ticket on United Airlines. You can change or cancel your flight without paying an extra fee.  

How to Cancel the Flight Due to Sick on United Airlines?

When you need to change or cancel your flight due to sickness, you must do so according to the United Airlines sick passenger policy. 

• You must go to the manage my booking for the official website. 
• From there, choose the cancellation option from the homepage. 
• You have to enter the booking details and your last name.
• Now, you have to choose the flight that you want to cancel.
• However, you must submit medical documents when you cancel your flight due to sickness. 
• Herein, you can claim a refund after confirming your flight’s cancellation. 

Factors while Traveling with Medical Conditions

You might need a medical certificate while traveling if you have specific issues. Per the United Airlines sick passenger policy, you must submit medical certificates for the following:

• Contagious illness.
• If you cannot complete the flight without requiring urgent medical assistance. 

Things Certificate Includes: 

• Medical certificate that is within 10 days of your flight.
• A written report states that you can fly without needing urgent assistance.
• Request to our crew or travel companion must accommodate with you for a safe flight. 

United Airlines Might Deny Boarding:

• You must complete the flight with urgent medical assistance.
• In case you have a risk to the health and safety of passengers sitting next to you or the crew.
• When you do not submit your medical certificate at least 48 hours before departure. 

Advance Notice 

United Airlines requires advance notice if you need special assistance while traveling.

• Need wheelchair service.
• Onboard medical oxygen.
• Portable oxygen concentrators.
• Accessible seating.
• Service animals.
• Ventilators, respirators, and CPAP machine.
• Traveling with medical equipment.

Are Masks Required on Planes?

There is no compulsion to wear masks on Planes for domestic and selective international routes. But if you have a contagious illness, United suggests wearing masks so that other passengers or crew are unaffected. 

Is There a Fee to Cancel a United Ticket for a Sick Passenger?

• If you cancel your flight within 24 hours of booking and at least one week before departure, you can receive a full refund without any fees.
• If you have a non-refundable ticket, providing medical documentation can make you eligible for a refund or travel credit.
• If you need to cancel due to illness after the 24-hour window, United Airlines may provide a refund in the form of travel credit, which can be used for future bookings. Before you can travel, you must provide a medical certificate from your doctor. This certificate should be submitted at least 48 hours before your flight.

Also read – What is United Airlines Insurance Policy

Frequently Asked Questions